Junior Service Designer - Contract

Job description

Junior Service Designer - Contract 2 Months, ASAP StartWe need a Contractor to join us as a Service Designer to provide support across two concurrent projects focused on EV services and EU market expansion.Your Experience Direct experience with competitor analyses focusing on business analysis, service design, product or UX designSome experience coordinating or running research projectsExperience contributing to design or research deliverablesAbility to analyse markets and services to make strategic recommendationsNice to have Experience with collaboration tools like Figma or MiroWhat You'll Be Doing Competitor & Market Analysis Conduct desk research into competitors, comparable services, and industry benchmarksReview and document competitor service journeys, touchpoints, and value propositionsSupport synthesis of findings into clear insights, themes, and opportunity areasCreate competitor comparisons, summaries, and simple visual artefactsSupport the creation of service design artefacts including journey maps, personas, and service blueprintsHelp document research and analysis outputs in clear, structured, and visual formatsSupport workshops or collaborative sessions where requiredCompetitor analysis summaries and comparisonsResearch notes, synthesis outputs, and insight summariesService design artefacts supporting the project goalsWell‐documented materials suitable for handover or presentationResearch Support Assist in preparing research materials such as discussion guides, surveys, and recruitment documentsSupport qualitative research activities (e.g. Interviews, usability testing, observations)Help organise, analyse, and synthesise research dataAbout Toyota Connected Creating a better world through connected mobility for all. Toyota Connected is a new company designed to redefine the world's mobility experience. We are delivering customer‐focused products that aim to increase our access, convenience and, in some cases, fun!There's been a lot of research showing how marginalised groups of people may not apply for jobs unless they meet all of the requirements. We also know that many UXers come from wide and wonderful backgrounds with different experiences - We value people who bring unique perspectives and add new knowledge to our team! You might not feel like you "tick all the boxes" but we sincerely hope you'll apply anyway because you could be exactly what we we're looking for!Seniority level Mid‐Senior levelEmployment type ContractJob function Information Technology and DesignIndustries IT Services and IT ConsultingLocation London, England, United Kingdom

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

25-04-2026

Profession type

Design / Fashion

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English