Assistant Head Housekeeper

Job description

OverviewMotel One Glasgow, Motel One Glasgow, Oswald St, Glasgow, G1 4PL

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits also include:

Life Insurance

DiscountStore with discounts from ASDA, O2 & more

Discounted hotels and flights

Employee Assistance Programme, Including HSF Assist

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Responsibilities

Check rooms per company standard

Work to improve productivity and efficiency of room cleaning

Analyse guest data to plan resources and materials required to meet operational requirements

Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice

Identify ways to improve Guest Satisfaction

Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling

Recruit, train, manage and monitor team performance daily/weekly

Deliver and exceed financial targets

Manage expenditure and payroll to ensure budgets are achieved

Participate in training to improve skills and performance

Solve routine challenges that occur on the job

Requirements / Qualifications

Experience in a housekeeping environment is preferred

Ability to deliver a consistent level of service in a challenging environment

Willingness to join a business that offers development and progression opportunities

Additional InformationWe recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer , please let us know if you require any support or reasonable adjustments during the application or interview process.

With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829WGC Ltd is registered with UK Information Commissioner's Office (ICO), registration number: ZA104215

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Extra information

Status

Open

Education Level

Secondary School

Location

Birmingham

Type of Contract

Full-time jobs

Published at

25-04-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English