Job description
Hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required and full training will be provided.
Do you have a passion for health, wellness, and making a difference? As a Health and Wellness Sales Advisor, you'll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing. You'll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them – all while supporting sales through genuine, feel‐good service. You'll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive.
About The Role
Reporting to the Assistant Manager, you'll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time.
You'll use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in‐store and online doctor services, referring to the dispensary or pharmacist where needed.
This is an interactive, people‐focused role – you'll use your sales and communication skills every day to connect with customers and support their diverse health needs.
This is a sales‐based role, but it's all about team success – no competitive, performance‐based commission.
We'll support you to complete a Healthcare Training Programme at NVQ2 level.
You will keep the shelves looking their best, ensuring they are well stocked, cleaned and tidy throughout the day.
What You'll Need To Have
Enthusiasm and passion for all things health and wellness.
A warm, approachable manner and confidence to start conversations with customers.
Able to put customers at ease so they feel comfortable sharing their healthcare needs, which may be sensitive or graphic.
Self‐motivated, sales‐driven and focused on delivering a great customer experience.
A team player that loves to contribute to the team and store's success.
Digitally savvy and comfortable embracing technology and the omni‐channel offering.
Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.
Prepared to complete a Healthcare Training Programme (NVQ2).
It would be great if you also have
Experience working towards sales targets.
Experience in a healthcare or wellness setting.
Our Benefits
Boots Retirement Savings Plan.
Discretionary annual bonus.
Generous employee discounts.
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
Flexible benefits scheme.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
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Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- North Shields
- Type of Contract
- Full-time jobs
- Published at
- 25-04-2026
- Profession type
- Sales
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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