Health and Wellness Sales Advisor

Job description

Job DescriptionThe hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required & full training will be provided.

Do you have a passion for health, wellness, and making a difference?

If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you'll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing.

You'll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them - all while supporting sales through genuine, feel-good service. You'll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive.

Whether customers are seeking relief, guidance, or ways to boost their wellness routines, you'll play a vital role in helping them feel healthier, happier, and more confident in their choices.

About the role

Reporting to the Assistant Manager, you'll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time.

You'll use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in‐store and Online Doctor services, referring to the dispensary or pharmacist where needed.

This is an interactive, people‐focused role - you'll use your sales and communication skills every day to connect with customers and support their diverse health needs.

This is a sales‐based role, but it's all about team success - no competitive, performance‐based commission here.

We'll support you to complete a Healthcare Training Programme at NVQ2 level.

We're proud of our stores, so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked, cleaned and tidied throughout the day.

What you'll need to haveThese are the essential skills or experience needed to succeed in this role.

Enthusiasm and passion for all things health and wellness

A warm, approachable manner and confident to start conversations with customers

Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.

Self‐motivated, sales‐driven and focused on delivering a great customer experience

A team player that loves to contribute to the team and store's success

Digitally savvy and comfortable embracing technology and the omni‐channel offering

Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.

Prepared to complete a Healthcare Training Programme (NVQ2)

It would be great if you also haveThese are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria:

Experience working towards sales targets

Experience in a healthcare or wellness setting

Our benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

Flexible benefits scheme

Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‐by‐case basis.

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Edinburgh

Type of Contract

Full-time jobs

Published at

25-04-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English