Customer Advisor Trainer

Job description

Customer Service Advisor TrainerSalary: £14.60 per hour

Location: Manchester

Hours: 35 hours per week, Monday to Friday, between 7am - 6pm

Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees.

What you'll do

Schedule training across the service desk

Update the Client training database

Identification and analysis of training courses required with steer from the Line Manger

Delivering and facilitating training courses to new starters

Ensure new starters readiness to go live in line with Client requirements

Co-ordinate course attendance

Identify and communicate any areas of improvement

Ensure quality of new and existing user documentation and training materials

Build and maintain a close working relationship with Service Centre Operations Managers / Team Leaders

What you'll bring

Previous experience in a Service Desk/ Training role

Excellent written and verbal communication skills

Good MS Office skills

Organised, self-motivated, creative thinker, team player

Ability to work independently without close supervision

If you're looking for a fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move.

Interested? Apply today!

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Manchester

Type of Contract

Full-time jobs

Published at

27-04-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English