Key Account Manager

Job description

Role: Key Account Manager

Location: Greater London – 2 days a week in the office.

Salary: Up to £45,000 + Bonus

Industry: Health, Beauty & Wellness.

This role is responsible for managing and developing customer relationships across Health & Pharmacy channels at both national and regional level, with a particular focus on Greater London.

The successful candidate will be accountable for driving sustainable and profitable sales growth through strong partnerships, effective joint business planning, and well-executed promotional strategies aligned to wider commercial and brand objectives.

Key Responsibilities

• Partner closely with senior commercial leadership and cross-functional teams to deliver the retail and channel strategy across Health & Pharmacy accounts
• Translate overarching strategic objectives into clear, actionable account plans that support commercial targets and category growth
• Lead the development, negotiation, and execution of annual Joint Business Plans (JBPs) with key retail partners
• Identify and onboard new retail partners within the Health & Pharmacy channel, aligned with strategic and geographic priorities
• Build compelling, insight-led business cases to secure new listings and expand distribution
• Develop and maintain strong, long-term relationships with key stakeholders across buying, merchandising, and operations
• Act as the primary point of contact for accounts, delivering a high standard of account management and communication
• Plan, negotiate, and deliver promotional calendars and in-store activations aligned with both brand and retailer objectives
• Analyse promotional performance and ROI, using insights to optimise future activity and drive category growth
• Deliver regular account reviews, forecasts, and performance updates to both internal and external stakeholders

About You

• Proven experience operating at Key Account Manager or National Account Manager level (circa 2+ years)
• Strong track record of delivering commercial growth across national and/or regional retail accounts
• Experience within Health, Pharmacy, OTC, or closely aligned retail channels
• Demonstrated success in negotiating and delivering Joint Business Plans
• Experience developing and executing promotional and trade activation plans
• Strong analytical capability, with the ability to translate data into actionable commercial insights

Extra information

Status

Open

Education Level

Secondary School

Location

Greater London

Type of Contract

Full-time jobs

Published at

30-04-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English