Customer Service Team Lead & Coach

Job description

A leading global financial services firm is seeking a Customer Services Team Manager in Edinburgh. The role involves leading and motivating a team of Customer Service Specialists to deliver outstanding customer experiences. You will be responsible for coaching and developing your team, ensuring compliance with regulatory standards, and driving continuous improvement. Strong leadership and customer-focused mindset are essential. This position is full-time and offers the opportunity to make a significant impact in a dynamic environment.#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

United Kingdom

Type of Contract

Full-time jobs

Published at

01-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English