Customer Support Team Lead (Coaching & Compliance)

Job description

A leading customer support firm in Kilmarnock is looking for a Customer Support Manager. You will lead a team of up to 12 agents, ensuring compliance and delivering excellent outcomes for vulnerable customers. Responsibilities include coaching, performance management, and fostering a proactive and motivated work environment. Candidates should have managerial experience and strong leadership skills to drive team success. This role requires excellent communication skills and a commitment to regulatory adherence.#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Kilmarnock

Type of Contract

Full-time jobs

Published at

01-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English