Technical Operations Lead

Job description

Technical Operations Lead

At Alexander Lloyd, we are working closely with a well-established trustee firm based in London to support their search for a Technical Operations Lead to join their Technical team.

This is an opportunity to join an in-house team supporting pensions governance and operations. The Technical Operations Lead handles scheme rules, legislative queries, complex cases, and provides guidance to internal teams and employers.

Ideal for a senior pensions administrator seeking a new challenge or a technical specialist ready for more responsibility.

Role & Responsibilities

• Lead and support a junior team member, ensuring high-quality output
• Tackle complex member queries with confidence and accuracy
• Own and resolve formal complaints, identifying root causes and driving improvements

Essential Criteria

• At least 5 year's of DB pension administration experience
• Strong track record of reviewing and guiding junior colleagues
• Clear, confident communicator with the ability to engage stakeholders effectively

This role is hybrid to London.

If this opportunity is of interest, reach out or click apply to learn more today!

Please quote 52347 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

01-05-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English