Sales Representative (Phone-Based / Telesales)

Federation of Small Businesses (FSB) is looking for a Sales Representative (Phone-Based / Telesales)

Job description

We are looking for a motivated and target-driven Telesales Executive to join our growing team. This is a fast-paced role focused on outbound sales activity, engaging with B2B/SME customers and driving revenue growth through proactive calling and relationship building.


You will be responsible for generating new business opportunities, managing existing accounts, and playing a key role in renewals, retention, and saving cancellations.


Key Responsibilities


  • Conduct high-volume outbound calls to prospective and existing customers
  • Handle inbound enquiries and convert them into sales opportunities
  • Drive sales through effective communication and relationship building
  • Manage renewals and proactively retain customers, including handling cancellation saves
  • Maintain accurate and up-to-date records within Salesforce/CRM systems
  • Ensure all activity is compliant with GDPR regulations
  • Work to and exceed individual and team sales targets
  • Operate effectively within a busy call centre environment


Key Skills & Experience


  • Proven experience in a telesales or outbound sales environment
  • Experience using Salesforce or similar CRM systems
  • Strong track record in inbound and outbound calling
  • Demonstrated success in retention, renewals, and cancellation handling
  • Experience working with B2B and/or SME customers
  • Knowledge of GDPR and data protection best practices
  • Confident communicator with strong negotiation skills
  • Target-driven with a proactive and resilient approach


What We Offer


  • Competitive salary with a great commission structure
  • Ongoing training and career development
  • Supportive team environment
  • Opportunity to grow within a successful and expanding business

Extra information

Status
Open
Education Level
Secondary School
Location
Blackpool
Type of Contract
Full-time jobs
Published at
22-05-2026
Profession type
Sales
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Blackpool | Sales Jobs | Full-time jobs | Secondary School

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