Temporary Customer Service Executive

Job description

Temporary Customer Service Executive

Location: Hook

Pay Rate: £12.71ph

In this role you will beresponsible for managing incoming customer enquiries with a strong focus on order retention, cancellation retention, and return retention. You will be guiding customers through their finance application, responding to all pre-delivery enquiries and offering clear, reassuring information.

Main Duties

Answer customer messages and calls (text, email, phone)

Help customers with their orders and fix problems quickly

Guide customers through things like finance applications

Answer questions before their vehicle is delivered

Explain things clearly so customers feel confident and dont get confused

Be friendly and helpful so customers have a good experience

Help with part-exchange questions (trading in old cars)

Deal with finance questions or changes

Check vehicle history and details

Help sort out finance agreements if they need to be cancelled or changed

Explain extra products/services that might help them

Use different computer systems to manage customer info and applications

Check documents carefully and make sure everything is correct

Extra information

Status

Open

Education Level

Secondary School

Location

Hook

Type of Contract

Temporary full-time jobs

Salary indication

£12.00 Per Hour

Published at

01-05-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English