Senior Ecommerce Manager (12 MONTH FTC)

Job description

Senior Ecommerce Manager

(12 MONTH FTC)

Reporting to: Head of Ecommerce

Founded in 2012 by world-renowned plastic and reconstructive surgeon Dr Yannis Alexandrides, 111SKIN is a global skincare brand that bridges the gap between scientific innovation, luxury and community. Beloved by A-listers, high-profile makeup artists, and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies.

Whom we are looking for: A commercially driven and strategically minded Senior Ecommerce Manager who combines strong trading acumen with a deep understanding of customer behaviour.

What you’ll do: You will drive the performance and evolution of 111SKIN.com, owning ecommerce trading, onsite experience, and digital optimisation. This means leveraging data insights to enhance the end-to-end user journey, while working cross-functionally and with agency partners to drive UX advancements, improve conversion, and unlock new customer acquisition and retention opportunities.

What success looks like: You will deliver best-in-class digital experiences that support revenue growth and strengthen brand equity. We evaluate each team member based on our three company values: entrepreneurial mindset, caring collaboration, determination to succeed.

Why you are a great fit: You balance creativity with analytical thinking, using data to inform decisions while shaping engaging customer experiences. You are commercially minded, collaborative, and driven to deliver measurable growth in a fast-paced, global environment.

This is a full-time position operating with a hybrid working pattern, including two days per week based at 111SKIN’s Head office in Fitzrovia, London. This is a fixed term contract for 12 months.

Duties and responsibilities:

• Own and deliver the 111SKIN.com trading calendar, aligning with Marketing to execute a cohesive digital strategy and maximise revenue/full-price sell-through.
• Lead onsite merchandising, promotional activity, and end-to-end execution of new product launches to drive discovery, engagement, and conversion.
• Drive overall ecommerce performance through continuous testing, UX/CRO optimisation, and KPI improvement across CVR, AOV, revenue, and retention.
• Use data, customer insights, behavioural analysis, and competitor trends to shape strategy and identify growth opportunities across the ecommerce roadmap.
• Own weekly and monthly performance reporting, leading trade meetings and delivering clear, actionable insights to senior stakeholders.
• Collaborate cross-functionally with Digital, Marketing, CRM, Paid Media, Affiliates, Planning, and Operations to drive acquisition, retention, and stock availability.
• Lead ecommerce projects, site enhancements, and platform optimisation from briefing/UAT through to launch, managing development agency and external partners.
• Oversee SEO, CMS content, and Shopify ecosystem optimisation (apps, subscriptions, personalisation) to improve site performance, customer experience, and loyalty.

REQUIREMENTS:

• 5+ years’ experience in ecommerce or digital trading, ideally within beauty, fashion, or luxury.
• Strong commercial mindset with proven experience driving online revenue growth and conversion optimisation.
• Significant knowledge managing and optimising Shopify-based ecommerce platforms.
• Strong understanding of UX/CRO principles and customer journey optimisation.
• Experience working with and managing external agencies (development, SEO, CRO).
• Proven ability to drive both customer acquisition and retention strategies.

Technical & Platform Experience (Preferred):

• Shopify
• Klaviyo (Email CRM)
• Attentive (SMS)
• Recharge (Subscriptions)
• Justuno / Octane (onsite optimisation & personalisation tools)
• Google Analytics and reporting tools

Culture & Benefits:

Everything we do at 111SKIN is to help people. From giving customers the confidence to go makeup-free, to giving back to the community and preserving the environment. It’s part of 111SKIN’s DNA. It’s who we are.

As a member of our team, we hope you will help us champion our values of entrepreneurial mindset, caring collaboration, and determination to succeed. Some of the benefits include:

• Flexible working arrangement (3 days in our Central London office)
• 4pm Friday finish and summer hours during July & August with a 2pm Friday finish
• 3 extra days of paid holiday during the festive period
• Religious holiday swaps
• 3 free 111SKIN products per month
• 85% employee discount on additional 111SKIN products
• 1 complimentary 111CRYO/Heat session per week
• 50% discount on non-surgical treatments at 111 Harley Street
• Expenses towards eye tests
• Bike2work scheme
• 2 weeks of compassionate leave
• IVF support

At 111SKIN, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a diverse team and creating an inclusive environment where everyone can thrive. We encourage applications from individuals of all backgrounds, experiences, and perspectives.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

03-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English