Revenue Retention Executive

Job description

Are you a driven sales professional who thrives on building relationships, closing deals, and growing revenue from existing customers? Join us as a Revenue Retention Executive (Upsell & Renewals Focus), and become a key part of our dynamic revenue team. You will take ownership of your own portfolio of accounts, leading renewal conversations, driving engagement, and unlocking new revenue opportunities.

This is not a traditional Account Management role. We are looking for commercially driven individuals with proven experience in retention, renewals, and upselling across a high-volume account base.

About Us:

Transport Exchange Group is a rapidly growing software (SaaS) company dedicated to providing cutting-edge solutions for the logistics and transportation industry. With ongoing investment in new products, we offer the excitement and innovation of a start-up coupled with the stability and benefits of an established business.

Role Responsibilities:

• Managing a high-volume portfolio (50–100+ accounts) with full ownership of renewals and retention
• Driving upsell and cross-sell opportunities to increase revenue per account
• Identifying churn risks early and taking proactive action to retain revenue
• Engaging customers regularly to increase usage and long-term value
• Accurately forecasting and managing your pipeline using CRM tools
• Consistently achieving monthly, quarterly, and annual revenue targets

Role Requirements:

• Proven experience in revenue retention, renewals, or upsell-focused roles (not purely relationship/account management)
• Experience managing a large portfolio (50–100+ accounts minimum)
• Experience handling account values in the region of £1.5K – £7K per account
• Strong closing, negotiation, and objection-handling skills
• Comfortable working in a target-driven, KPI-led environment
• Highly organised with strong ownership of pipeline and performance
• Experience in high-volume, transactional environments (e.g. Subscription, platform, or “savings account”-style activity with frequent customer interaction)
• Proven track record of upselling and cross-selling
• Experience in fast-paced, revenue-focused roles
• Bilingual skills

Don't meet all the requirements?

We encourage you to apply even if you don't meet all the criteria. Research indicates that women are often more hesitant to apply if they don’t feel they fulfil every requirement. We value diverse perspectives and welcome all qualified applicants.

What we can offer you:

• Salary from £40,000 per annum
• Uncapped commission scheme with strong earning potential
• 25 days’ paid annual leave plus bank holidays
• Great pension scheme
• Company Events and social activities
• Private Medical Insurance
• Life Assurance
• Employee Assistance Programme
• Continuous Professional Development (including PRINCE2 Agile and Six Sigma Certifications)

Working Conditions:

This role is 4 days a week based in our spacious office in London Kings Cross, a 5-minute walk from the mainline train station. Our office amenities include fresh fruits, a coffee machine, snacks, and a stocked fridge.

Additional information:

If you require reasonable adjustments for your application or during the review process, please contact our HR team.

Transport Exchange Group is committed to a diverse and inclusive workforce. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We do not accept unsolicited applications from recruiters or agencies.

Join us in shaping the future of transportation and logistics, and accelerate your sales career with uncapped earning potential. Apply now!

Extra information

Status

Open

Education Level

Secondary School

Location

Greater London

Type of Contract

Full-time jobs

Published at

06-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English