Customer Service Advisor

Job description

Recruit4staff are representing a well-established lawn care provider in their search for a Customer Service Advisor to work in St Asaph

Job Details:

• Pay: £12.71 per hour
• Hours of Work: Earlies & Lates rotating weekly. Week 1 Monday to Friday 8:30am to 4:30pm & Week 2 Monday to Friday 9:30am to 5:30pm with 1 Saturday morning in every 4 weeks (paid at time and a half)
• Duration: Temporary (8 weeks ongoing)
• Benefits: Weekly pay, opportunity to gain experience within a reputable company, supportive team environment

Job Role: As a Customer Service Advisor, you will be responsible for engaging with customers across multiple channels including phone, email, live chat and post, delivering a high standard of service at all times. The Customer Service Advisor will take full ownership of each customer journey, ensuring queries are resolved efficiently and accurately. You will provide guidance on seasonal lawn care treatments, recommend appropriate services, and identify opportunities to upsell where suitable. The Customer Service Advisor will also manage bookings, set up Direct Debits, onboard new customers, and liaise with internal departments to ensure seamless service delivery.

Essential Skills, Experience, or Qualifications:

• Previous experience in a Customer Service Advisor or similar role
• Excellent written and verbal communication skills
• Strong customer-focused approach
• Ability to work towards and achieve KPI targets
• Willingness to learn and develop within the Customer Service Advisor role

Advantageous Skills, Experience, or Qualifications

• Experience using Salesforce and Microsoft Office programmes
• Strong teamwork and collaboration skills across departments

Commutable From: St Asaph, Rhyl, Denbigh, Llandudno, Prestatyn, Colwyn Bay, Chester, Wrexham

Similar Job Titles: Customer Service Representative, Sales Advisor, Sales Admin, Customer Service, Sales Executive, Sales Administrator, Call Centre Operative, Telesales, Telesales Advisor

For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Extra information

Status

Open

Education Level

Secondary School

Location

Bodelwyddan

Type of Contract

Temporary full-time jobs

Salary indication

£23,480 Per Month

Published at

07-05-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English