Job description
Pertemps Network Group are currently recruiting for Civil Enforcement Officers to join a reputable housing provider within their Parking Services team.Rate: £16-£17 PAYE per/hrContract: TemporaryWorking Pattern: Full-time | Shift-based (5 over 7 days)Client: Reputable Housing ProviderWorking Model: Fully OnsiteThis is a frontline enforcement role responsible for monitoring and enforcing parking regulations across on-street and off-street locations, including controlled parking zones and pay-and-display areas. You will play a key role in maintaining compliance with parking legislation while delivering a professional and customer-focused service to residents and visitors.Key Responsibilities
- Patrol designated areas to identify parking contraventions
- Issue Penalty Charge Notices (PCNs) using handheld devices
- Monitor CCTV and camera-based enforcement systems
- Record accurate evidence including photographs and written reports
- Ensure signage and road markings are compliant and report defects
- Provide assistance and respond to public enquiries professionally
- Maintain communication with control teams via radio systems
- Drive or operate council-issued vehicles in line with procedures
- Report abandoned vehicles, defects, or safety concerns
- Attend hearings or tribunals where required
- Work collaboratively with internal teams, police, and external partners
- Level 2 City & Guilds or WAMITAB in Parking Enforcement and Conflict Management
- Full UK Driving Licence
- Experience working in a customer-facing or public service environment
- Ability to deal calmly with challenging situations
- Strong written and verbal communication skills
- Experience using handheld devices or mobile technology
- Ability to work independently and as part of a team
- Willingness to work outdoors in all weather conditions
- Flexibility to work shift patterns including evenings, weekends, nights and bank holidays
- Fully on-site role
- Council vehicle provided for operational duties
- Public transport is not suitable for operational patrol duties
- Full uniform and equipment provided
- Compliance checks including DVLA verification required
- Physically demanding role requiring regular walking and outdoor work
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Harrow
- Type of Contract
- Full-time jobs
- Published at
- 08-05-2026
- Profession type
- Admin / Secretarial
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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