Job description
What you'll do at work
To support the Sales and Marketing team by acting as a first point of contact for customer enquiries and providing high-quality administrative assistance. The role will support the efficient progression of asset disposals, staircasing, shared ownership re-sales, re-mortgages, transfers of equity and HomeBuy loan redemptions, while developing knowledge, skills and experience through structured learning and on-the-job training.
Key Objectives:
- Learn and develop the skills required to support property sales and disposals activity in a regulated environment
- Act as a first point of contact for property sales and disposals enquiries, delivering a positive and professional customer experience
- Provide accurate, timely and customer-focused information under guidance from senior colleagues
- Ensure enquiries and cases are handled efficiently, accurately and in line with internal procedures and regulatory requirements
- Maintain high standards of data quality, record keeping and customer communication
- Work collaboratively with the wider Sales and Marketing Team to support performance, income and customer satisfaction targets
- Provide day-to-day administrative support for asset disposals, staircasing, shared ownership re-sales, re-mortgages, transfers of equity and HomeBuy loan redemptions
- Update internal systems with customer communications, case progress and key milestones
- Actively participate in training, mentoring and development opportunities as part of the apprenticeship programme
Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application.
The start date for this role is negotiable depending on individual circumstances.
Where you'll workMemorial House
Whitwick Business Park
Coalville
Leicestershire
LE67 4JP
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Whitwick
- Type of Contract
- Temporary full-time jobs
- Salary indication
- £22,000 Per Month
- Published at
- 10-05-2026
- Profession type
- Sales
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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