Trainee 2nd Line IT Support

Job description

About the opportunity

Netcom Training’s government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification.

Course details

• Duration: 13 weeks
• Format: Online, practical workshops
• Schedule:
• Mon-Thur 6-9pm

What you’ll learn

• Setting up and maintaining secure networks
• Configuring and integrating desktop and mobile devices
• Applying cloud security and disaster recovery methods
• Understanding IT systems, legislation and business operations

Additional benefits

• High-impact employability workshops
• Six months’ access to online employability courses
• Ongoing career support

Eligibility

To apply, you must:

• Live in the West Midlands
• Be aged 19 or over
• Earn below the gross annual wage cap of £34,194 (West Midlands)
• Not currently be undertaking any other government-funded training
• Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is

Cost

Free government-funded course leading to continued career support.

Extra information

Status

Open

Education Level

Secondary School

Location

Birmingham

Type of Contract

Full-time jobs

Published at

08-05-2026

Profession type

ICT

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English