Operations Assistant (underwriting)

Job description

We are supporting a Leading London Market Insurer seeking an Operations Assistant to support their Underwriting Function. This role sits as a key contact for Underwriters and other internal stakeholders to ensure timely and accurate processing of risks. This role sits as an excellent opportunity to develop in insurance underwriting.

The successful candidate will:

• Perform accurate and timely risk and aggregate data entry into key systems.
• Work confidently alongside Underwriting teams and building stakeholder relationships. Strengthen knowledge across multiple classes of business underwritten.
• Conduct quality control checks on risk and aggregate data to ensure completeness, accuracy and compliance with internal standards. Identify and resolve discrepancies and queries, escalating where appropriate.
• Process and validate USM (Underwriting Signing Messages) and SCM (Signing & Claims Messages) in line with SLAs (Service Level Agreements), investigate and resolve message failures, exceptions and queries.
• Provide Operational support to Underwriting teams, ensuring efficient processing of transactions.
• Assist the Operations Assistant Team Leaders to deliver good results by maintaining agreed SLAs and meeting team KPIs.
• Actively contribute to a continuous improvement culture and identifying opportunities to improve process efficiencies, accuracy and control.
• Be a key contact for Underwriters and other internal stakeholders to ensure timely and accurate processing of risks and resolution of queries.

The skills you will need are:

• Strong knowledge of the Lloyd’s market processes and Syndicate Operations.
• Demonstrates practical knowledge of delegated authority and open market business and understands the operational and contractual differences.
• Familiarity with London Market Systems (e.g. PPL, Whitespace).
• Ability to manage own time well and work to meet numerous deadlines, both individually and alongside others.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

08-05-2026

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English