Outbound Customer Services Advisor

Job description

Outbound Customer Services Advisor

Location: Swindon

Duration: Temporary – 3 to 6 months

Working Hours: Monday to Friday, 9 am to 5 pm – 37.5 hours per week

Role Responsibilities:

Making outbound calls to customers who have made inquiries about services

Ensuring all customer communication, both verbal and written, is of the highest standard at all times

Ensuring all written paperwork is sent to customers in a timely and accurate fashion

Recording and logging all correspondence and updating and maintaining a database

Meeting targets for calls made to customers

Following up on all correspondence

Person Specification:

Must have a confident, professional telephone manner

Previous experience working in a similar role

IT literate with accurate data entry skills

Ability to work as part of a team to achieve team goals

By applying for this role, you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely Recruitment will not submit or use your personal information for any other purposes than for searching for alternative employment.

#J-18808-Ljbffr

Extra information

Status

Closed

Education Level

Secondary School

Location

Swindon

Type of Contract

Full-time jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English