Call Centre Agent

Job description

Hours: Monday- Friday two week pattern.Week One: 8am-4.30pmWeek Two: 10.30am-7pm(One in four Saturdays- Morning shift)

Salary: £23,500 + monthly bonus

START DATE: MARCH

Role: Customer Support- Debt Collection

We are looking for exceptional and motivated individual to join our growing contact centre.

Through both inbound and outbound calling you will provide professional support. Providing debt guidance to our customers always ensuring you find the best and fair solution for them. Including helping customers to pay off their debts, to resolving complex enquiries.

To ensure that you are able to meet and maintain our high standards full induction training will be provided and further ongoing coaching and support.

What we are looking for from you:

Demonstrate pride in helping others

Being assertive and compassionate

Project a positive and friendly attitude

Expert listening and effective communication skills

Self-motivation and seeks to achieve targets

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Extra information

Status

Closed

Education Level

Secondary School

Location

Stoke-on-Trent

Type of Contract

Full-time jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English