Luxury Retail Advisor - Memorable Customer Experiences

Job description

Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.

Share your talents

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you'll reach your personal goals and the goals for the store. You'll interact with customers every day and ensure to provide a 'best in class' customer experience. You'll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Bring all of you

High on energy, low on ego and with a little bit of humour!

You are 'one of a kind' because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On Top Of That, You Have

Relevant experience in a similar position within retail or hospitality.A customer-service mentality and team-player's work ethic.Decision making and problem-solving skills.Good attention to detail, organised and structured.

All your information will be kept confidential according to EEO guidelines.

Benefits of working at Rituals

Training and development opportunitiesCompetitive bonus schemeRituals employee discountQuarterly product allowanceNumerous wellbeing initiatives and EAPCompany & Team Events

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Extra information

Status

Open

Education Level

Secondary School

Location

Chester

Type of Contract

Full-time jobs

Published at

09-05-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English