Customer Service Officer

Job description

Join Our Team as a Customer Services Officer! Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Customer Services Officer to be the friendly face and first point of contact at our centres. Your Role:

• Deliver exceptional customer service, providing information, advice, and support.
• Handle reception duties like managing calls, sorting post, logging repairs, and processing payments.
• Ensure safety as a designated First Aider and Fire Marshal, including building patrols and wellbeing checks.
• Support residents, service users, and the public-whether listening, addressing concerns, or managing complaints.

Why Join Us?

• Make a real impact in your community.
• Be part of a supportive, purpose-driven team.
• Help create a thriving, welcoming environment for all.

Ready to make a difference? Apply now and be part of a mission to empower and inspire!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Extra information

Status

Open

Education Level

Secondary School

Location

UK

Type of Contract

Full-time jobs

Salary indication

£25,884 Per Month

Published at

12-05-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English