Bank Clinical Support Worker | Walsall Healthcare NHS Trust

Job description

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state‐of‐the‐art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Responsibilities

Be an integral member of the ward/department team working under the direct supervision of a registered practitioner

Be responsible for providing care to patients as delegated by the registered practitioner

Contribute to the maintenance of care environment and quality initiatives to enhance patient care

Ensure that their practice adheres to policies, procedures and competencies

Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues

Welcome and orientate patients, carers, relatives, and other visitors to the ward/department always demonstrating care and compassion

Report any observed changes in the patient's physical or psychological needs to the registered practitioner

Provide support to the registered practitioner, and where appropriate, other members of the ward/department clinical team as required

Participate with emergencies e.g. Cardiac arrest, patient falls and patients with a rapidly deteriorating condition

Undertake transfer/escort of patients from one area to another within scope of practice and after appropriate delegation from the registered practitioner

Assist in the Care After Death for deceased patients ensuring that all religious and cultural wishes are adhered to

Assist in the maintenance of the patient's individual hygiene requirements, including supporting or undertaking fundamental patient care, such as washing, dressing, skin care, oral care, hair care, nail care etc.; report any concerns or changes in the patients' condition to the registered practitioner

Assist in the prevention of pressure ulcers, complete required documentation and report any concerns or changes in skin integrity to the registered practitioner

Ensure safe and effective use of equipment and other aids deployed to assist patient movement and mobility e.g. Walking aids, hoists etc.

Assist in the preparation of patients prior to them receiving meals and beverages, providing assistance with feeding / drinking where appropriate

Correctly record and monitor dietary and fluid intake of patients, informing registered practitioners of progress and/or any difficulties relating to dietary / fluid intake experienced by the patient

Communicate effectively and maintain good relationships with patients, relatives, and other healthcare practitioners

Ensure that consent is obtained prior to delivering all aspects of patient care

Undertake duties as directed by the registered practitioner in relation to all verbal and written communications, ensuring messages and communications are passed to other team members as required

Listen to and value the views of patients and their relatives and/or on their experience and discuss this with registered practitioners to improve care and patient experience

Actively support and assist in alleviating distress and anxiety for patients and carers in line with their personal beliefs and preferences whilst in hospital, seeking support from a registered practitioner when required

In accordance with training, ensure safe and effective infection prevention and control (including waste management), handwashing and wearing of Personal Protective Equipment are always adhered to

Maintain cleanliness in the work environment in line with Health and Safety and Infection Prevention policies and guidelines

Prepare and maintain environments for clinical procedures under the direction of a registered practitioner

Under the direction of a registered practitioner, organise the supply and maintenance of materials and ward or department equipment, ensuring they are placed in the correct area and present no hazards to staff, patients, or visitors

Assist in the transfer of materials and equipment as requested

Clean and return equipment used in procedures and treatments or dispose of as appropriate

Assist with the checking and recording of deliveries to the clinical areas against original orders

Assist with stock rotation, minimising the risk of equipment being out of date

Report any accidents or potential hazards involving self/patients/other staff/visitors/equipment to the registered practitioner in charge

Chaperone the patient in accordance with policy ensuring support to the patient in accordance with Trust policies and procedures

Use IT systems where appropriate and trained to do so, to record patient information e.g. Fluid balance, nutrition, height and weight

Occasionally participate in audits, surveys, research and development activities

This advert closes on Sunday 26 Apr 2026.

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Extra information

Status

Open

Education Level

Secondary School

Location

Walsall

Type of Contract

Full-time jobs

Published at

15-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English