Job description
Overview Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? At H&T, you'll join a passionate team working together at the UK's leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. Salary: Starting rate £12.75 per hour (£24,863 per annum), increasing to £13.44 once full training has been completed. Location: Bradford. Job Type: Full-time. Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £2,000 extra each year in discretionary bonuses, based on performance against key KPIs.
Responsibilities
Deliver exceptional customer service with a friendly and professional approach
Assist customers with pawnbroking, retail sales, and financial products
Maintain high standards of compliance and store presentation
Work collaboratively with your team to exceed targets
Handle transactions accurately and securely
Multilingual skills are a bonus; ability to speak additional languages is highly valued, though not required
What You'll DoAs a Store Colleague at H&T, you'll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.
Benefits
30 days of holiday (including bank holidays), rising to 33 days with length of service
Flexibility to buy or sell holiday days to suit your lifestyle
Access to a private healthcare plan
Cycle to work scheme and season ticket loans
Preferential currency exchange rates
Generous staff discounts – up to 25% off jewellery and high-end watches
Incentive schemes to reward your achievements
Exclusive discounts at leading retailers via our employee perks portal
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Extra information
- Status
- Closed
- Education Level
- Secondary School
- Location
- Bradford
- Type of Contract
- Full-time jobs
- Profession type
- Sales
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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