Business Development/Lead Generation - Telesales

Job description

Business Development/Lead Generation – Telesales

Office based – Birmingham

At Probrand, we're entering an exciting new phase of growth — and there's never been a better time to join us. We're a digitally led IT solutions provider that's transforming the way organisations buy and manage technology. Our award-winning digital procurement platform sits at the heart of our proposition, alongside a growing portfolio of Managed IT Services and our KnowledgeBus price benchmarking solution.

Together, these solutions help organisations streamline IT procurement, enhance spend control, benchmark pricing, and modernise and secure their IT environments. Our vision is to grow through digital leadership — and we're building a team of smart, motivated people to help make that happen.

At Probrand, you'll be part of a collaborative, forward-thinking culture where ideas are valued, contributions are recognised and career growth is real. If you're excited by working at the intersection of technology, customer engagement and digital transformation, we'd love to hear from you.

Role OverviewThe Business Development / Lead Generation Executive plays a key role in driving customer engagement, platform adoption and pipeline generation across Probrand's core solutions.

Core Competencies

Previous experience in cold calling, lead generation, or telesales (minimum 2 years preferred)

Strong communication skills, both verbal and written

Confident engaging with a range of stakeholders, including senior decision-makers

Organised and disciplined in managing pipelines and follow-ups

Commercial awareness and ability to position value

Problem solving mindset

Strong presentation and demonstration skills

Team collaboration

Key Behaviours required

Confidence

Hard working

Positive attitude

Proactive

Adaptable

Customer focused

Attention to detail

Ambitious

Resilient

Highly organised

Key ResponsibilitiesLead Generation & Client Outreach

Conduct outbound calls, emails and LinkedIn outreach to prospective customers

Follow up on leads from marketing campaigns, events, vendors, MQL systems and internal sources

Qualify opportunities by understanding customer challenges, priorities and timelines

Book discovery meetings, demonstrations and service consultations

Solution Engagement & Demonstration

Deliver engaging and tailored demonstrations of the digital procurement platform

Clearly communicate the value of Probrand's solutions across different customer types

Support sales teams in meetings through platform walkthroughs and solution positioning

Managed Services & Solutions Positioning

Promote Probrand's Managed IT Services including support, cloud, networking and cybersecurity

Identify opportunities where customers would benefit from outsourced or managed solutions

Generate qualified meetings for Managed Services specialists

KnowledgeBus (Price Benchmarking & Compliance)

Onboarding & Platform Support: Support customer onboarding into the digital platform, guide users through setup, configuration and early usage, respond to inbound queries via chat, email and support channels

Customer Experience & Issue Resolution: Provide responsive and knowledgeable support to platform users, Escalate and coordinate resolution of complex issues with internal teams, maintain clear communication and follow-up with customers

Campaign Management & Reporting: Maintain accurate CRM records, including activity, notes and follow-ups, track pipeline generation, meetings booked and campaign performance, work with marketing on targeted outreach campaigns aligned to sectors and solutions

Internal Collaboration: Work closely with Digital Experience, Sales and Marketing teams, align outreach messaging with current campaigns and priorities, contribute to improving messaging, UX and solution positioning

LocationThis is full time, office-based role. You will need to be within commuting distance of Birmingham city centre.

Benefits

31 days' holiday including bank holidays

Option to buy and sell annual leave

Life Insurance

Tailored benefits platform – including discounts on retail, travel, gym and leisure

YuLife wellbeing app with 24/7 access to a virtual GP service, free will writing service and second medical opinion scheme

Cycle to work salary sacrifice scheme

Electric car salary sacrifice scheme

Paid Volunteer Leave

Free and confidential Employee Assistance Programme – 24/7 health, financial and wellbeing support

Training and development opportunities

City centre office – including free access to gym, shower facilities, secure bike storage and onsite café

Competitive commission structure in place, alongside additional incentives and voucher-based rewards for performance

Equal OpportunitiesProbrand is an equal opportunities employer. We value diversity and are strongly committed to providing equal employment opportunities for all employees and applicants. If you require any adjustments to support your application, please let us know.

#J-18808-Ljbffr

Extra information

Status

Closed

Education Level

Secondary School

Location

Birmingham

Type of Contract

Full-time jobs

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English