Client Services Representative

Job description

Client Services Executive

About Our Client

Our client is a creative and collaborative agency working with globally recognised brands across creative, digital, and experiential projects. They pride themselves on delivering high-quality work in a supportive, fast-paced environment that encourages growth, innovation, and teamwork.

Benefits

• Birthday leave
• Flexible and collaborative working environment
• Team social events and celebrations
• International client travel opportunities
• Modern office facilities and breakout spaces
• Wellness-focused working environment
• Scenic office location

Company Values

• Creative problem-solving
• Accountability and teamwork
• Collaboration and transparency
• Growth mindset and continuous improvement

About the Role

Our client is seeking a Client Services Executive to support the Client Services team in delivering outstanding client experiences across a range of creative, digital, and marketing projects.

The role includes managing smaller deliverables such as merchandise, print, and social assets while supporting larger integrated campaigns and events. You will work closely with clients, suppliers, and internal teams to ensure projects are delivered smoothly, on time, and to a high standard.

Key Responsibilities

Client Engagement

• Attend client meetings, calls, presentations, and events
• Build and maintain strong client relationships
• Support communication between clients and internal teams

Project Support

• Manage smaller projects from briefing through to delivery
• Support larger creative and digital campaigns
• Prepare and communicate detailed project briefs
• Keep clients informed throughout project lifecycles

Internal Collaboration

• Support campaign planning and response development
• Work collaboratively with creative, content, and digital teams
• Use project management tools to track timelines, tasks, and progress
• Share learnings and best practices across accounts

Logistics & Cost Management

• Source supplier quotes and support estimate preparation
• Assist with budget tracking and project profitability
• Coordinate suppliers and project logistics where required

Requirements & Experience

• Minimum 2 years’ experience in a B2B agency client services role
• Strong communication and relationship-building skills
• Excellent organisational and time management abilities
• Proactive and solutions-focused mindset
• Confidence presenting ideas and communicating with stakeholders
• Strong interest in marketing, branding, and creative services
• Good working knowledge of Microsoft Office and PowerPoint
• Ability to thrive in a fast-paced, collaborative environment

Ideal Candidate

The successful candidate will be energetic, positive, detail-oriented, and eager to learn. They will enjoy working collaboratively, managing multiple priorities, and contributing to high-quality client delivery across a variety of projects.

Extra information

Status

Open

Education Level

Secondary School

Location

High Wycombe

Type of Contract

Full-time jobs

Published at

24-05-2026

Profession type

Advertising / Marketing / PR

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English