Sales and Communications Administrator

Job description

About Us

LSA are leading suppliers of acoustic wall and ceiling panel systems in the UK and Ireland working as exclusive export partners for our international manufacturers. We champion our products across the supply chain from project conception and specification with architects and designers, to working with purchasing and installation teams to get our products on site and installed to the best standards.

We are proud of our high project success rate which is in no small part down to our expert estimating and technical specialists as well as our dynamic supporting and leadership teams. 

About the role

Sales and Comms Administrator is a business support role responsible to both the Sales Manager and Projects Director. The bulk day to day work in this role is keeping on top of new and existing enquiries by phone and email. This could look like following up with architects after a sales meeting or product information and samples have been sent out, or getting feedback from installers after project costing has been issued. This is a vital role in our business process as our sales timelines can last a year or longer so keeping up with our supply chain at all stages of a project is key.

Additionally, this role takes responsibility for some CRM database management including creating new contact and company records and defining relationship trees as well as creating and updating opportunity records for new and existing projects. In conjunction with this monthly and quarterly excel reports are compiled to track sales and enquiries.

This role will also include some social media and online content work, uploading and sharing project case studies and other content from our suppliers as well as posting general company news and updates.

This is a full time, permanent role based out of our office in Witham which is close to the mainline train station and transport links and we also have car parking available.

Key Responsibilities

• Following-up job leads from direct and database enquiries
• Following-up existing projects
• Updates, revisions and re-issuing of quotations
• Maintaining up to date CRM records
• Maintaining up to date project information records and notes
• Process incoming enquiries to database
• Compiling and updating sales and live project reports in Excel
• Working with sales manager on social media and online content including sourcing and commissioning professional photography

About you

Essential

• Minimum 2 years experience in sales admin or customer support role
• Clear and confident written and verbal communication skills
• Ability to manage your own workload and prioritise multiple tasks effectively
• Team player and happy to support other roles when required
• Working knowledge of Microsoft office programs – particularly Excel

Desirable

• Construction industry experience
• Experience working in a small company
• Wordpress
• Goldmine CRM
• NBS Chorus

What you will get

• Competitive salary with annual reviews and bonus scheme
• Family friendly workplace
• Generous annual leave entitlement
• Opportunities for role development
• Employee pension scheme

Full Time

Permanent

Office Based

Salary £25-27,000 DOE

How to apply

If this role is of interest we would love to hear from you by phone or email ahead of sending over your CV if you would like to find out more about the job or what we do.

sales@LSAProjects.co.uk

01376 501199 (Jared - Projects Director, Rebecca - Sales Manager)

Extra information

Status

Open

Education Level

Secondary School

Location

Witham

Type of Contract

Full-time jobs

Published at

20-05-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English