Support Worker - Complex Care

Job description

Complex Care Support Worker – Behavioural SupportLocation: Colchester

Shifts: 12‐hour day shifts or waking nights

Contract: Full Time / Part Time / Bank Available

Rolling rotas in place.

Experienced Support Workers Wanted – Complex Needs & Behaviour Support

CFT Care Ltd, part of the Optimo Care Group, is recruiting experienced Complex Care Support Workers to join our specialist team in Colchester.

This is not a standard care role.

We are looking for confident, resilient and experienced staff who are comfortable supporting individuals with complex behavioural needs, learning disabilities, autism, and mental health conditions.

Many of the individuals we support may lack capacity to make safe decisions, may struggle with emotional regulation, and may display behaviours that challenge services. Your role will be to provide consistent, structured, person‐centred support that promotes stability, safety and independence.

What You'll Be DoingSupporting Complex NeedsYou will support individuals with learning disabilities, autism and mental health needs who require high levels of structured support.

Supporting individuals who may display behaviours that challenge

Recognising behavioural triggers and using proactive de‐escalation strategies

Implementing Positive Behaviour Support (PBS) plans

Maintaining a calm, structured and therapeutic environment

Person‐Centred Support

Promoting independence

Maintaining dignity and respect

Supporting individuals who may lack capacity

Encouraging positive routines and stability

Daily Living Support

Personal care

Medication administration

Meal preparation

Household tasks

Budgeting and life skills

Community & Social Inclusion

Activities and hobbies

Appointments

Social engagement

Health services when required

Essential ExperienceTo ensure safe support for the individuals we work with, applicants must have experience in complex care environments.

You must have experience supporting individuals with at least one of the following:

Learning Disabilities

Autism Spectrum Conditions

Mental Health Needs

Behaviours that Challenge

Individuals who lack capacity

You should also demonstrate:

Confidence working in highly complex support environments

Ability to remain calm and professional during challenging situations

Strong understanding of person‐centred care

Good communication and teamwork skills

Ability to follow care plans, risk assessments and behaviour support plans

Experience with Positive Behaviour Support (PBS)

Desirable Skills

Knowledge of trauma‐informed care

NVQ Level 2 or 3 in Health & Social Care

Experience supporting individuals with complex behavioural needs

Full UK Driving Licence

What We OfferJoining CFT Care Ltd means becoming part of a supportive and professional team that values staff and invests in their development.

Benefits include:

Full specialist training including behaviour support

Ongoing professional development

Career progression opportunities

Supportive management and clinical oversight

Employee Assistance Programme

Reward Gateway benefits platform

£500 Refer‐a‐Friend Scheme

Flexible shift patterns

Why Work With Us?At CFT Care Ltd, we specialise in supporting individuals with complex needs who require skilled, consistent support to live meaningful lives.

Our Teams Focus on

Stability

Positive behaviour support

Long‐term outcomes

High quality person‐centred care

If you are an experienced support worker looking for a rewarding role where your skills genuinely make a difference, we would love to hear from you.

Please note: We are unable to offer visa sponsorship, therefore applicants must already hold the right to work in the UK.

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Colchester

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English