Ambulance Care Assistant

Job description

Job OverviewWe have a fantastic opportunity for full time Ambulance Care Assistants to join our team based in Burntwood, Staffordshire. This is a full‐time permanent role working 10.5‐hour shifts, 4 days out of 7 on a rota basis. Please only apply if you can work these hours.

An Ambulance Care Assistant (ACA) is a rewarding role. Each day you'll help someone in need, making their lives a little easier and providing a real sense of achievement.

Key Responsibilities

Transport elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities, either as part of a two‐person crew or alone.

Ensure a full UK driving licence and good physical fitness.

Assist in the transportation of end‐of‐life service users, ensuring a high level of empathy at all times.

Build rapport by effectively communicating with patients and their relatives/friends.

Be responsible for lifting, securing and helping service users in and out of the ambulance.

Hand over patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.

Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospitals and medical/commercial flights.

Assist service users with challenging behaviour and/or mental health illnesses.

Ensure that the ambulance is kept safe, clean and tidy.

Benefits

£12.71 per hour / 42 hours per week

Life Assurance (value £5,000)

Company sick pay covering full salary for 20 days after 2 years' service.

24/7 online/telephone GP consultation and access to prescriptions.

Second‐opinion medical support following diagnosis or where a colleague is on a treatment pathway.

Hospital cash plan benefits with sickness protection scheme.

Cash‐plan benefits for dental, optical, chiropody, etc.

Access to mental health consultations.

Access to physiotherapy consultations.

Access to legal advice on domestic issues (e.g., motoring offences, wills and probate, personal injury).

Financial guidance on retirement planning, tax savings and state benefits.

Long‐service recognition scheme – recognising colleagues for continued service after 5 years, with increases in annual leave.

Values‐based internal recognition scheme with financial reward, leading to an annual recognition event.

Refer a friend recruitment incentive scheme with financial rewards.

The EMED foundation – support to colleagues and local communities.

Pension scheme.

Blue Light Card.

Uniform provided.

Employee Assistance Programme (EAP) to support health and wellbeing.

Flu vaccination through internal campaign in Autumn/Winter.

Qualifications & Requirements

Committed to patient care.

Effective communicator, experienced in emotional circumstances.

Calm, considerate, careful driver with no more than three penalty points on licence.

Natural flair for teamwork and collaboration.

Physically fit for patient handling and moving.

Pass an Enhanced DBS check (company funded).

Can work flexible shifts.

Familiar with local and surrounding area.

Hold a valid UK (Manual) driving licence with no more than 6 penalty points.

To be considered for this role you must hold a valid UK (Manual) driving licence with no more than 6 penalty points.

Please note that this role will be subject to several regulatory pre‐employment checks and you will be asked to provide full employment history if invited to interview. HMRC record may help in preparing this information.

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Extra information

Status

Open

Education Level

Secondary School

Location

Cannock

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Home Care Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English