Hearing Care Assistant - North London

Job description

About the roleAs a Hearing Care Assistant at Scrivens Opticians & Hearing Care, you'll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high-quality hearing care. You'll be the friendly face our customers rely on - from initial consultation to aftercare.

This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in people's lives.

Responsibilities

Assist with hearing screening and pre-consultation procedures

Support Audiologists during hearing tests and fittings

Provide advice on hearing aid care, maintenance and use

Deliver ongoing customer support including follow-up appointments and adjustmentsMaintain accurate customer records and handle administrative tasks

Contribute to the day-to-day smooth running of the hearing care service in-branch and medical centres

Stay informed about hearing care products and developments

What we're looking forWe are looking for someone with a friendly, patient-focused approach and excellent communication skills. Strong organisational and problem‐solving abilities are essential for this role.

The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace.

A full clean driving licence is essential as this is a mobile role.

What we offer

Full training and development including the potential to progress to a Hearing Aid Audiologist

A supportive, family‐run working environment

Flexible working patterns

Competitive salary and benefits

Opportunities to work across both hearing and optical services

28 days annual leave including bank holidays (pro-rata)

Generous staff discount scheme

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Home Care Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English