Student Recruitment Advisor

Job description

Online Education Services (OES) is a purpose-driven organisation dedicated to transforming lives through access to high-quality online education. We work alongside leading university partners, training institutes, and professional bodies across the globe to create innovative, student-centred learning experiences that truly make a difference.

As a proud member of the SEEK Group , we benefit from the global reach and expertise of a world-leading digital pioneer — while remaining a close-knit, values-led team at heart. Our vision is clear and ambitious: to be the world's most impactful enabler of education. Every person at OES plays a part in making that vision a reality.

The RoleWe have an exciting opportunity for a motivated and people-focused Student Recruitment Advisor to join our Student Recruitment team, based in Birmingham City Centre. This is a dynamic, telephone-based sales role where you will be the first point of contact for prospective students — both domestic and international — guiding them from their very first enquiry right through to enrolment. You will manage a pipeline of leads with energy and purpose, providing accurate, helpful information about courses, fees, and funding, and ensuring every prospective student feels supported throughout their application journey.

If you are someone who thrives in a fast-paced environment, loves building rapport with people, and is motivated by hitting — and exceeding — targets, this role could be a brilliant fit.

Benefits

Global organisation focused on growth with lots of opportunities for our employees

Engaging & vibrant organisational culture

35 hour working week, within a flexible working environment

OES values driven recruitment principles

Career-life fit – health & wellbeing focus

25 days of annual leave + Bank holidays

Purchased leave scheme

OES strategy reflects respect, honesty & diversity

Continuous improvement through challenging & meaningful work

Study assistance and leave for eligible employees

High growth industry & strong partner/shareholder backing

Genuine focus on student success

Global mentoring program

We are proud to support the Living the Wage movement

What You'll Be Responsible For

Meeting and exceeding short and long-term enrolment targets, consistently delivering against agreed KPIs

Acting as a knowledgeable, trusted guide for prospective students — providing clear, accurate information on courses, fees, and funding options

Assessing applicant eligibility carefully and professionally, escalating complex cases to subject specialists or university admissions teams where appropriate

Maintaining accurate student records in Salesforce CRM and preparing regular sales pipeline reports

Collaborating with the Marketing team to promote programmes effectively and support the evaluation of campaign ROI

Helping to coordinate recruitment events, webinars, and course demonstrations that showcase what OES and its university partners have to offer

Contributing actively to continuous improvement initiatives within the department, sharing ideas and supporting a culture of excellence

What We're Looking ForExperience & Skills

Proven experience in a fast-paced sales environment, with a strong track record of achieving and exceeding KPIs and conversion targets.

Demonstrated experience in consultative sales, with the ability to understand a prospective student's goals, motivations, and circumstances, and guide them towards the most suitable programme or study pathway. You are comfortable asking thoughtful questions, actively listening, and providing tailored advice that builds trust and supports informed decision-making.

Skilled at building meaningful relationships with prospective students, taking a personalised and supportive approach throughout the recruitment journey rather than relying on transactional sales techniques.

Outstanding written and verbal communication skills, with the ability to adapt your style to suit a wide range of prospective students from different professional, cultural, and educational backgrounds.

The ability to manage multiple leads simultaneously, nurturing prospects through the decision-making process while working to variable deadlines and maintaining a high level of responsiveness.

Excellent time management and administrative skills, ensuring CRM records remain accurate, pipelines are well-maintained, and follow-ups are completed timely and professionally.

A confident, resilient, and self-motivated nature — someone who can build rapport quickly, handle objections constructively, and maintain a positive, solution-focused mindset in a target-driven environment.

Comfortable working with CRM systems (Salesforce experience is a bonus), with ability to track conversations, manage pipelines, and use data insights to improve engagement and conversion.

Desirable Experience

Experience in education consultancy or student outreach roles

Experience working with or alongside remote and global teams

About YouYou are a natural communicator who genuinely enjoys helping people make important decisions. You understand that for many prospective students, choosing a course is a significant, sometimes life-changing step — and you take that responsibility seriously. You are target-driven without being pushy, consultative in your approach, and proud of the relationships you build along the way.

You are well-organised, self-disciplined, and thrive when given the autonomy to manage your own pipeline and performance.

How Your Success Will Be Measured

Total number of students enrolled at the start of each intake

Volume of Sales Qualified Leads (SQLs) generated versus intake and annual targets

Number of offer holders progressing versus targets

Average response time from initial student enquiry

Student dropout rate at each stage of the recruitment funnel

Who You'll Work WithYou will report directly to the Sales Manager and work closely with a talented, collaborative team, including:

Director of Marketing & Student Recruitment

Fellow Student Recruitment Advisors

Marketing Manager and specialists across Multimedia, Design, Editorial, and SEO & Web

University Partner marketing and recruitment stakeholders, academics, and subject matter experts

You will be part of a supportive team that genuinely pulls together to deliver great results for students and partners alike.

Why Join OES?

Make a real difference — you will be the reason many students take their first step towards transforming their future through education

A role with variety — no two days are the same, and there is always something new to learn

Supportive, team-focused culture — we celebrate wins together and back each other when things get tough

Part of a global group — the resources and reputation of the SEEK Group behind you

Career development — a diverse, growing organisation where ambition is encouraged and progression is possible

Birmingham City Centre location — a vibrant, well-connected base right in the heart of the city

How to ApplyIf you are a driven, people-focused sales professional looking for a role where your work has genuine purpose, we would love to hear from you.

Please submit your CV along with a short note about your sales experience and what excites you about joining OES. We are an inclusive employer and warmly welcome applications from individuals of all backgrounds and experiences.

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Extra information

Status

Open

Education Level

Secondary School

Location

Birmingham

Type of Contract

Full-time jobs

Published at

21-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English