Job description
Position: Luxury Brand Ambassador
Location: Selfridges, London
Type: Part Time, Various Hours
MissionA Luxury Brand Ambassador for Maison Francis Kurkdjian is passionate about fragrance with love for the products, respect for creativity, authenticity & a focus on detail & quality. You're responsible for driving sales by achieving targets while promoting the brand & providing luxury. You will demonstrate an attitude that benefits Maison Francis Kurkdjian always.
Main Responsibilities
Sales: Be an expert on fragrance, evoke responses, inspire & gain new clients.
Provide advice & guidance for other Luxury Brand Ambassadors.
Pro‐actively sell products & provide luxury service.
Be aware & achieve or exceed sales targets.
Be aware of KPI's.
KPITo achieve sales targets.
Service
Be knowledgeable on Maison Francis Kurkdjian products & propose products to clients.
Demonstrate products on clients & confidently explain the benefits of each product.
Initiate contact with customers & welcome them on counter.
Identify, understand & reformulate client needs.
Develop personal relationships with clients to gain loyalty.
Educate clients on Maison Francis Kurkdjian.
KPITo receive any positive feedback and it to reflect in your KPI's.
General
Participate in merchandise management.
Monitor stock levels, report any issues to the Account Manager.
Conduct all operational & administrative tasks.
Be accountable in your role & represent the brand.
Adhere to Company policies.
Build relationships with store management & adhere to all store policies & procedures.
Carry out any additional duties as directed by the management team.
Position Within the TeamReports to: Area Manager
Contacts and RelationshipsInternal: Area Manager, Colleagues, Head Office & LVMH HR Team
External: Cliental, Host Store Management
ProfilePerson specification: Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. Driven and results oriented, seeking out ways to continually grow the business through events and counter activity. Self‐confident, can approach and engage with customers at ease, using strong selling skills to chase that extra sale. Demonstrate knowledge on the brand through excellent communication skills, identify key products that would suit the customer's needs. Immaculately groomed and presented, embodying the elegance that customers have come to identify with the brand, Maison Francis Kurkdjian.
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Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- London
- Type of Contract
- Full-time jobs
- Published at
- 21-05-2026
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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