Luxury Brand Ambassador - Selfridges London

Job description

Position: Luxury Brand Ambassador

Location: Selfridges, London

Type: Part Time, Various Hours

MissionA Luxury Brand Ambassador for Maison Francis Kurkdjian is passionate about fragrance with love for the products, respect for creativity, authenticity & a focus on detail & quality. You're responsible for driving sales by achieving targets while promoting the brand & providing luxury. You will demonstrate an attitude that benefits Maison Francis Kurkdjian always.

Main Responsibilities

Sales: Be an expert on fragrance, evoke responses, inspire & gain new clients.

Provide advice & guidance for other Luxury Brand Ambassadors.

Pro‐actively sell products & provide luxury service.

Be aware & achieve or exceed sales targets.

Be aware of KPI's.

KPITo achieve sales targets.

Service

Be knowledgeable on Maison Francis Kurkdjian products & propose products to clients.

Demonstrate products on clients & confidently explain the benefits of each product.

Initiate contact with customers & welcome them on counter.

Identify, understand & reformulate client needs.

Develop personal relationships with clients to gain loyalty.

Educate clients on Maison Francis Kurkdjian.

KPITo receive any positive feedback and it to reflect in your KPI's.

General

Participate in merchandise management.

Monitor stock levels, report any issues to the Account Manager.

Conduct all operational & administrative tasks.

Be accountable in your role & represent the brand.

Adhere to Company policies.

Build relationships with store management & adhere to all store policies & procedures.

Carry out any additional duties as directed by the management team.

Position Within the TeamReports to: Area Manager

Contacts and RelationshipsInternal: Area Manager, Colleagues, Head Office & LVMH HR Team

External: Cliental, Host Store Management

ProfilePerson specification: Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. Driven and results oriented, seeking out ways to continually grow the business through events and counter activity. Self‐confident, can approach and engage with customers at ease, using strong selling skills to chase that extra sale. Demonstrate knowledge on the brand through excellent communication skills, identify key products that would suit the customer's needs. Immaculately groomed and presented, embodying the elegance that customers have come to identify with the brand, Maison Francis Kurkdjian.

#J-18808-Ljbffr

Extra information

Status
Open
Education Level
Secondary School
Location
London
Type of Contract
Full-time jobs
Published at
21-05-2026
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

London | Full-time jobs | Secondary School

Apply directly

Share this vacancy