Level 2 Apprenticeship - Healthcare Support Worker

Job description

Level 2 Apprenticeship - Healthcare Support WorkerThe closing date is 17 May 2026.

The Level 2 Healthcare Support Worker Apprenticeship is a developmental role working alongside clinical staff to provide high quality care to patients while completing a recognised qualification. The training programme integrates both academic and work based learning through close collaboration with the Trust and education provider. The outcome of the apprenticeship is to equip candidates with the specific knowledge, skills and capabilities to progress to a Band 3 Healthcare Support Worker role.

INTERVIEWS WILL TAKE PLACE ON THE 27th MAY 2026

Main duties of the jobTo deliver high quality, compassionate care under the direction of a registered nurse or other registered professional with a focus on promoting patient centred healthcare and promoting independence. Have proficient attitudes and behaviours compatible with NHS Values. Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual. Work collaboratively with the team around them to develop own clinical competence, leadership and reflective practice skills. By the end of the apprenticeship, develop the ability to work without direct supervision and deliver care independently.

Key responsibilities include:

Supporting patients with daily activities such as washing, dressing and eating

Maintaining patients privacy and dignity

Monitoring and recording basic observations

Assisting nursing staff with clinical duties

Communicating effectively with patients, families and the healthcare team

Qualifications

GCSE A*‐D or Grade 3 in English Language or equivalent Functional Skills Level 1 or above, and GCSE A*‐D or Grade 3 in Mathematics or equivalent Functional Skills Level 1 or above

Experience

Experience in working or volunteering in a customer service or customer-facing role

Understanding of holistic care

Understanding and adherence to the confidential nature of work

Demonstrate an understanding of the requirements of the HCSW role

Experience of working in a health or social care setting

Other

Able to assist others with the delivery of care to patients including toileting and personal care

Personal physical contact with patients

Dealing with body fluids and odours whilst providing person-centred care to patients

Applicants will be required to stay on programme for 12 months

Can work in high‐pressure environments

Can acknowledge distressing, emotionally challenging circumstances

Can demonstrate empathy with distressed or anxious patients or relatives

Personal Capabilities

Work as a member of a team and partake in collaborative working

Good interpersonal, communication and active listening skills both written and verbal

Shows an interest in caring for people

Commitment to personal development

Flexible, reliable and responsive to change

Customer care skills

Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer nameWorcestershire Acute Hospitals NHS Trust

£15,600 a year National Apprenticeship Wage

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Worcester

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English