Project Management Apprenticeship Coach

Job description

You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.

Key ResponsibilitiesContribute to the Delivery of Excellent Learning Experiences

Coach and support an agreed caseload of learners from level 4 to Degree level 6 in smaller organisations and corporate environments

Work with internal Digital Learning Advisors, other DLC's and Learning Specialists to provide a link between the classroom and their online learning.

Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time.

Provide clear and detailed written feedback on learning activities and goal completion ensuring learners are aware and adhere to their 20% off-the-job obligation.

Leverage a 'many-to-many' mind-set and utilise technology effectively and safely to deliver cohort–wide online coaching.

Professionally engage with both employer and learner to update on progress and plan for realistic progression. Deal with more complex customer questions and complaints in line to Company policy.

Enable learners to navigate and leverage the benefits of the VLE to enhance their learning journey.

Deliver Impactful and Inspiring 1-2-1 Coaching

Through remote working practice, you must observe, review and provide feedback on evidence produced by learners to ensure it is of the appropriate standard to reflect the learner's knowledge, skills and behaviour and meet the needs of the Awarding Organisation

Adhere to and apply quality assurance procedures when reviewing all components of the standards/framework to minimise referrals and meet deadline

Hold regular remote review meetings and build a positive relationship with the employer, line manager and mentor to monitor learner progress and plan progression

Support learners online across a variety of modules specifically helping them apply their skills to their current job roles.

Utilise effective and proactive online communication techniques to validate task requirements and diagnose areas for learner improvement.

Internal collaboration

Provide timely and accurate documentation, management information, and reports in line with agreed business processes and KPIs

Take ownership of own development ensuring Continuous Professional Development (CPD) is kept up to date

Assist with projects to support internal and external team needs

Work with your manager to identify and develop further business prospects

Your Experience

Excellent communication and coaching skills

Self-motivated with a customer centric focus

Able to diagnose learner needs and adapt to their requirements in a remote environment

Guide and influence issue resolution

Strong planning and organising skills

Ability to solve problems using experience and knowledge to overcome barriers

Experience in management and effective use of remote intervention

Skilled in delivering motivational, balanced and constructive feedback

Attention to detail with strong administrative skills

Able to manage own time and prioritise appropriately

Able to work from a QA office base 2 days each calendar month if required

A key part of the role is to provide learners with feedback and support on Project Management theories and practical application. It is therefore important that you have:

Proven industry experience delivering projects across the full project lifecycle, with the ability to translate practical delivery experience into effective apprentice coaching and support.

Demonstrable experience reviewing and validating business cases, ensuring projects remain aligned to organisational objectives and deliver value.

Strong stakeholder management experience, including influencing, communicating and collaborating across diverse stakeholder groups, and coaching apprentices in these capabilities.

Hands‐on experience developing and controlling project scope, schedules, milestones, delivery plans and resources using recognised project management approaches.

Proven experience managing project risks, issues, change controls and governance processes, supporting informed decision‐making and successful delivery.

Commercial and analytical experience monitoring project budgets, forecasts, performance data and variances, and reporting against agreed KPIs.

Evidence of reflective practice, including capturing lessons learned, driving continuous improvement, and embedding sustainability and performance goals into future project delivery.

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English