Complex Care Assistant

Job description

Pay: £12.82-£13.03 per hour

Support Worker - Complex Mental Health & Eating DisordersWe are recruiting experienced Support Workers to provide 2:1, 24-hour care for an individual with very complex mental health needs, including:

Eating disorders

High-risk self-harm behaviours (including ligaturing)

Emotional dysregulation

Potential requirement for physical intervention/restraint in line with Positive Behaviour Support (PBS)

Shift patterns are 12 hours shifts, both day and night and you will be expected to work every other weekend, nights is optional. Both part and full time contracts available.

Package:

Pay: £12.82 per hour (weekdays) | £13.03 per hour (weekends)

Included: Holiday pay, sick pay, pension & mileage (30p per mile)

Leave: 28 days annual leave

Pay cycle: Monthly pay with annual reviews each April

Hours: Guaranteed contracted hours

Extras: Pool cars, Blue Light Card & refer-a-friend scheme

Training: Full face-to-face induction, Care Certificate & ongoing development

Support: 24/7 Employee Assistance Programme

Culture: Company-paid social events

Key Responsibilities

Deliver safe, person-centred, trauma-informed support at all times

Maintain constant observation and risk management where required

Support with meal plans, routines, emotional regulation and daily living

Respond appropriately to incidents of self-harm or escalating behaviour

Use de-escalation strategies and approved physical interventions

Complete accurate documentation, incident reports and handovers

Work closely with clinical teams, family members and commissioners

Essential Experience

Previous experience supporting individuals with complex mental health needs

Direct experience with eating disorders and/or high-risk self-harm

Confident working within PBS frameworks

Willingness and ability to undertake physical intervention training

Strong emotional resilience and professional boundaries

You will need to be able to attend three days training if successful which is scheduled for end of January so this role commences beginning of Feb.

Experience in 2:1 or 1:1 intensive support packages and or NVQ Level 2 or 3 in Health & Social Care would be desirable.

If you're experienced, resilient, and committed to high-quality care — we want to hear from you.

You must possess full right to work in the UK and not require sponsorship to be considered for this post. If you do not possess this you will not be contacted.

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Falmouth

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Home Care Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English