Retail Sales Assistant/Driver - Newmarket (40 Hours)

Job description

Fancy joining the UK's number one Wine Specialist? Majestic Wine Newmarket are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!

Majestic Wine Group is the UK's largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.

The RoleAs a Sales Assistant you'll be supporting your store team with driving sales performance and the day-to-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance.

Key Responsibilities

Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery

Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases

Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.

Sell the story not the discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.

Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.

Take accountability and pride for the physical appearance and maintenance of your store both internally & externally

Involvement in all operational tasks required for the day-to-day operational running of a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.

Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together

Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.

Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.

As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.

Knowledge & Skills Required

Excellent time-management, delegation and problem-solving skills

Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer

Self-motivated, able to thrive when working alone and as part of a team

A can-do attitude with a passion for seeing problems through to solutions

Adaptable and resilient to meet the ever-changing demands of our business

Excellent communication and time management skills

Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications

Hold a full UK manual transmission driving licence for at least 12 months with no more than 6 penalty points

What Is In It For You

Competitive Salary

Up to 20% staff discount

Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!

Uniform provided

Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.

Job Specifics

Contract: Permanent

Hours: 40 Hours Per Week

Must be able to work evenings and weekends

Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver\'s license (held for at least 12 months) for this position.

We look forward to receiving your application! Together we are Majestic! #TWAM

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

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Extra information

Status

Open

Education Level

Secondary School

Location

Newmarket

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English