Assistant Manager - Leyland Part Time

Job description

Role ProfileJob Title: Assistant Manager

Function/Department: Retail

Reporting To: Shop Manager

Location: Leyland

Role Purpose and Key ResponsibilitiesRole PurposeYou will be responsible and accountable for the shop and the team in the absence of the Shop Manager such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.

Key Responsibilities

Support the Shop Manager with the day‐to‐day running of the shop and the shop team.

In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team, including being responsible for:

Opening and closing the shop

Managing and guiding the Shop Team

Cash management procedures

Managing and utilizing the company Time and Attendance system whilst ensuring adherence from the Shop Team with using the system

Leading by example and drive your team to keep and maintain shop presentation standards.

Be a clear communicator by actively encouraging your colleagues to share ideas on how things can be improved and done better.

Stay focused on the results of the Shop to help identify opportunities with the ability to get your team working to high standards together.

Responsible for providing outstanding customer experience for customers.

Educating and guiding your team to be able to deliver excellent customer service.

Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but are not limited to betting terminals and in shop transactions through the EPOS System in a timely manner.

Act as a Brand Ambassador including introducing customers to the multi‐channel/digital journey.

Ensure the Shop adheres to all operational procedures, including cash management and security procedures.

Adhere to Social Responsibility duties.

Knowledge, Skills and ExperienceEssential Skills and Experience

Ability to confidently lead a team and inspire others

Ability to build excellent working relationships with colleagues

Operate with trust and integrity and be an excellent role model for others

Excellent communicator with the ability to provide clear guidance and feedback to others (team members and customers)

Be adaptable to different situations with the ability to lead from the front in bringing new ideas forward

Ability to problem solve and think creatively

Energy and drive to constantly develop yourself and others

Customer service focused

An enthusiastic people person

A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers

Ambitious and driven to progress within the company

Promote the company brand and be results focused, getting your team working to a high standard together

Desirable Skills and Experience

1 year Assistant Manager/Supervisor Retail experience.

Industry experience is welcomed but not essential as full training is provided to expand your knowledge base on all things sport and betting related.

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Extra information

Status

Open

Education Level

Secondary School

Location

Leyland

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English