Medical Secretary Apprentice - Paediatrics

Job description

Medical Secretary Apprentice - PaediatricsThe closing date is 28 May 2026

Responsibilities

Undertake a Level 3 Business Administration Apprenticeship with one protected day of study per week.

Act as the primary point of contact for patients/carers and health professionals, handling queries, providing information, and escalating appropriately.

Provide comprehensive secretarial and administrative support to the Paediatrics team to facilitate smooth, efficient, and effective service delivery.

Assist in maintaining and supporting departmental practices and procedures to meet operational targets and quality standards.

Provide cover for secretarial team members during periods of leave or absence.

Qualifications

GCSE – Grade C/4 or above in English and Mathematics or equivalent (functional skills level 2 accepted).

Experience working with computer systems, including Microsoft Office, in a professional or academic environment.

Evidence of effective written and oral communication skills.

Ability to prioritise and manage own workload efficiently, meeting deadlines.

Strong judgement in handling patient queries and resolving problems.

Flexibility and adaptability to different areas of work.

Team‐work skills and the ability to build and maintain good working relationships.

Understanding of confidentiality requirements and commitment to maintaining them.

Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check.

EmployerDorset County Hospital NHS Foundation Trust

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Extra information

Status

Open

Education Level

Secondary School

Location

Dorchester

Type of Contract

Full-time jobs

Published at

21-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English