Job description
About The CompanyOCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment .
About The RoleShift Pattern: 4 days on, 2 days off. However this is subject to change at anytime and will require flexibility.
Please note this is a fixed term contract until November 2026.
We are seeking a highly organised and motivated individual to join our team as a Security Officer, based at Alton Towers.
This is a fantastic opportunity to join our highly trained, professional security team within a large Venue. You will be responsible for the protection, security and safety of visitors and the building.
Responsibilities
Acting as a first line support to employees and visitors to the site, providing a professional and friendly service
Investigate and report all allegations of loss, theft, criminal damage and other incidents
Managing crowd safety and queue management
Be aware of and react to emergency situations as detailed in the Incident and Emergency Plans
Deterring anti-social behaviour, theft and criminal activity
Ideal Candidate
Must have Right to Work in the UK
SIA Door Supervisor Licence is essential.
Experience of working within the security industry/environment is an advantage.
Exceptional customer service skills.
Experience in a public facing, customer service role with the ability to deal with challenging situations
The ability to work on own initiative and as part of a team
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Extra information
- Status
- Closed
- Education Level
- Secondary School
- Location
- Stoke-on-Trent
- Type of Contract
- Full-time jobs
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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