Reception Team Member Staycity - Operations · Staycity Operations · Staycity Liverpool Waterfront

Job description

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of.

We're now hiring a Reception Team Member to help shape the Staycity guest journey.

Part time role with flexibility for overtime, £12.50 per hour.

Must be available mid week, weekends and evenings

Benefits

Paid family leave (>1 year of service)

Flexible working patterns

Bonus scheme that rewards high performers; based on our core values and tied to individual property goals

Discounted rates for overnight stays for you, your family and friends

Refer and earn scheme - earn up to £/€550

Cycle to work scheme - to support a healthy lifestyle and our planet

Education Support to help you foster new skills

Volunteer days: 2 paid volunteer days per year

Support for you and your family when you need it with our Employee Assistance Program (EAP)

An extra day off to celebrate your birthday

We would love you to have

Previous experience working in a similar property is helpful but not a "must have" as full training will be provided

Prior experience using Opera is helpful but not a "must have" as full training will be provided

Excellent communication and interpersonal skills are required for this role.

What you can do for us

Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group

Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.

Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.

Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.

Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team

Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests

Join us and be part of the journey.#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

Liverpool

Type of Contract

Full-time jobs

Published at

21-05-2026

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English