Job description
A retail brand in Leicester is seeking a Customer Service Operations Lead to optimize team performance and enhance customer experiences. This role includes managing resources, coaching a multi-channel service team, and ensuring customer engagement across channels. The ideal candidate is passionate about customer service and possesses strong leadership skills. Benefits include hybrid working, a quarterly bonus, and generous holiday entitlement. Join a dynamic team focused on delivering quality service.#J-18808-Ljbffr
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Leicester
- Type of Contract
- Full-time jobs
- Published at
- 21-05-2026
- Profession type
- Logistics jobs
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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