Senior Transactional Liability Claims Adjuster

Job description

Senior Transactional Liability Claims Adjuster

Salary - Competitive

London/ Hybrid

Pavilion are partnered with specialist insurance provider and market leader who have a global presence. Headquartered in London, they have offices across Europe, Australia, USA, and trusted by more than 150,000 businesses in 90 countries.

They are recruiting for a Senior Transactional Liability Claims Adjuster to join their collaborative team of 7 claims professionals due to the growth within their portfolio. You will be responsible for handling solely transactional liability claims internationally to include the US, Canada, and Australia and have one direct report to support with mentoring and training.

Duties & Responsibilities:

• Ensure the claims department continues to act as an effective TPA for its capacity providers in accordance with binding authority SLAs & claims handling agreements, with adherence to TCF and Conduct Risk
• Proactively handle claims in accordance with best practices from FNOL to settlement (including coverage, legal liability and quantum analysis) within the scope of delegated authorities
• Lead by example, take on a junior member of the team (direct report) for mentoring and training
• Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service
• Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third-party recoveries and seeking to reduce claims leakage
• The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
• Work closely with the panel of service providers to ensure a quality and value for money service is provided/received within required timeframes and relevant attorney/adjuster guidelines
• General claims administrative duties such as electronic file management filing and payment requests, and the production of management information
• Support to the Claims Manager, the Claims Director and claims team on an ongoing basis; and working closely with underwriters, attending underwriting meetings as appropriate, providing feedback on claims issues/trends to the Underwriting and Products teams concerning the development of products and wordings
• Identify and escalate claims related issues to direct line reports including the Claims Manager and the Claims Director where necessary

To apply to this role, you will need to demonstrate a strong experience of handling claims in either transactional liability, warranty and indemnity, or directors and officers. You will also need to bring an enthusiasm to work as part of a market leading insurer with a reputable claims team.

In return, our client can offer a collaborative work environment, support towards professional qualifications and development, an impressive benefits package, and the chance to work for an award-winning employer.

Extra information

Status

Open

Education Level

Secondary School

Location

City Of London

Type of Contract

Full-time jobs

Published at

22-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English