Job description
Brook Street are delighted to be partnered with a highly regarded organisation who are looking to add a Mortgage Case Handler to their expanding team. You’ll play a key part in managing mortgage applications from submission right through to completion – keeping everything running smoothly for clients and colleagues alike.
What you’ll be doing
- Managing your own caseload of mortgage applications, ensuring each one meets regulatory and company standards.
- Acting as the main point of contact for clients, updating them at every stage and resolving queries with professionalism and care.
- Reviewing documentation to ensure accuracy and compliance.
- Liaising with lenders, solicitors, and other stakeholders to progress cases efficiently.
- Supporting the wider team with general administrative and office duties.
What we’re looking for
- CeMAP qualification is essential.
- Experience in mortgage administration or financial services would be an advantage.
- Strong communication and organisational skills, with excellent attention to detail.
- A proactive team player who can also work independently.
- A full driving licence and access to your own vehicle are required.
What’s in it for you
- Competitive salary
- Annual profit-sharing scheme
- 30 days holiday + bank holidays
- 15% pension contribution (generously employer-led)
- Modern offices and supportive team environment
Apply now or contact Luke at Brook Street
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Abergavenny
- Type of Contract
- Full-time jobs
- Published at
- 22-05-2026
- Profession type
- Accountancy
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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