Technical Account Manager

Job description

Technical Account Manager (Microsoft Technologies)

UK Remote

£50,000 - £60,000

We’re partnering with a growing technology consultancy that’s looking to hire an Account Manager to take ownership of a portfolio of existing clients, focused on relationship management, delivery alignment, and account growth.

This is a UK‑wide remote role, with occasional client interaction and collaboration with internal delivery teams.

The Role

This is a client-facing Account Manager position where you’ll sit between the customer and delivery teams, ensuring strong relationships, smooth project execution, and identifying opportunities to grow accounts.

You’ll manage a small portfolio (6–7 clients), giving you the space to build meaningful relationships while having a clear focus on quality and long-term value.

You’ll be trusted to:

• Own and develop client relationships across your portfolio
• Identify and drive cross-sell and upsell opportunities
• Support delivery teams to ensure successful project outcomes
• Act as a trusted advisor to key stakeholders
• Take accountability for overall account health and growth

Key Responsibilities

• Manage and grow a portfolio of ~6–7 existing clients
• Act as the primary point of contact for all client interactions
• Build strong relationships with senior stakeholders
• Run regular account reviews and strategic conversations
• Identify opportunities to expand services within accounts
• Collaborate with technical and delivery teams to ensure projects stay aligned to client expectations
• Communicate progress, risks, and outcomes clearly to clients
• Support renewals, proposals, and commercial discussions
• Spot “white space” opportunities to drive long-term account growth

What We’re Looking For

• Proven experience as an Account Manager / Client Manager
• Demonstrated success in growing existing accounts (upsell / cross-sell)
• Comfortable working in a Scale-up environment
• Experience managing multiple clients simultaneously
• Strong stakeholder management and relationship-building skills
• Some project management or coordination experience
• Comfortable working in a client-facing, delivery-linked environment
• Commercial awareness with a consultative approach

Technical / Industry Background

• Experience working within a technology, SaaS, or consultancy environment
• Exposure to the Microsoft ecosystem is highly desirable (e.g. Dynamics, Power Platform, Data, AI)
• Experience working alongside technical teams and understanding delivery processes

To be considered, please respond with your latest CV.

Extra information

Status

Open

Education Level

Secondary School

Location

United Kingdom

Type of Contract

Full-time jobs

Published at

23-05-2026

Profession type

ICT

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English