General Manager

Job description

A high-energy, quality-led pizza concept in London is looking for a General Manager to take full ownership of the site. This is not a standard GM role - it needs someone who can lead from the front, build a proper team, and drive both culture and performance in a fast-paced, high-profile environment. Backed by serious culinary pedigree and positioned as a flagship site, there is clear ambition to grow this into a multi-site business. The right person will play a key role in that journey.

The Role:

• Full ownership of the restaurant - guest experience, team, operations and commercial performance
• Set the tone on the floor - visible, hands-on leadership with high standards across every service
• Deliver a consistent, high-quality guest experience from start to finish
• Run all day-to-day operations including rotas, floor planning, service flow and compliance
• Build, develop and retain a strong team - culture, accountability and progression are key
• Take full responsibility for P&L - revenue, labour, costs and profitability
• Drive sales through upselling, events, private dining and smart reservations management

The Person:

• Proven General Manager from a quality-led, independent or premium hospitality environment
• Strong operator - understands both the floor and the numbers
• Hands-on leader - leads from the front and sets standards in real time
• Commercially sharp - knows how to drive revenue and protect margin
• Culture builder - able to recruit, develop and retain strong teams
• Detail-focused - nothing slips, especially in a high-volume environment
• Passionate about food and genuine hospitality - not just service, but experience
• Comfortable in a fast-paced, growing business with clear ambition

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

23-05-2026

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English