Head Waiter

Job description

Floor Supervisor – Conference & Banqueting

London NW

⏰ Full Time – 45 hours per week

Temp to Perm, Salary eq to £36000 per annum

We are currently recruiting for an experienced Floor Supervisor to join the Conference & Banqueting team at an award-winning Grade II* listed events venue in the heart of Central London.

This is a highly operational, floor-based role suited to someone with strong conference and banqueting experience who thrives in a fast-paced events environment. We are looking for a confident leader who can oversee the smooth delivery of events, manage teams effectively and act as the main point of contact for clients on the day.

About the Venue:

• 24 meeting rooms ranging from 6 to 90 guests

• Private dining for up to 40 covers

• Conferences, buffets and drinks receptions for up to 300 guests

• Hospitality, conference & banqueting team of 25–30 staff

Key Responsibilities:

• Lead and manage conference and banqueting operations on the day of events

• Act as the main client contact during events

• Coordinate with kitchen, events and operations teams to ensure seamless service delivery

• Supervise and motivate large teams of 10+ staff members

• Deliver exceptional guest experience across conferences, receptions and banquet dinners

• Ensure all events are executed to the highest standards

What We’re Looking For:

• Previous experience as a Floor Manager or Supervisor within Conference & Banqueting

• Strong operational background – this is NOT an event planning role

• Experience managing conferences/events with buffets and drinks receptions for 300 guests

• Experience running banquet dinners and supervising larger teams

• Excellent communication and leadership skills

• Professional, organised and hands-on approach

Shift Patterns:

• Opening Shift: 7am – 5pm

• Closing Shift: 11am – 8pm

• Event/Evening Shift: 3pm – Midnight/1am

Additional Information:

• Mainly Monday to Friday

• Saturdays required

• Sundays are very rare

• Overtime paid after 45 hours at flat rate

If you are passionate about hospitality, experienced in high-volume events and ready to join a prestigious London venue, we would love to hear from you.

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

02-06-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English