Customer Service Support

Job description

Customer Service Support
Our client based in between Wellington and Shrewsbury in the lovely Shropshire countryside is looking for a part time customer service person to join their team and strengthen the department.

You will be answering the phone and e-mails from clients, helping them with all their enquiries which include usage spending reports, capability reports and pulling data from the system.

In this very interesting and varied role, you will be using documents to communicate with the customer when required, you will also be using your reports to contact lapsed users and to monitor the service levels to and from the customer.

Ideal Candidate

• 2/3 years experience within Customer Service
• Computer Literate, good knowledge of Word/Excel/Oulook
• Ability to pull data for reports from computer and use
• Can work on own initiative
• Good attention to detail
• Organised
• Reliable/Flexible

Hours
Flexible
Circa 25 Hours per week

Salary
£13.46 per hour

If you are interested in this vacancy, please click to APPLY

Extra information

Status

Open

Education Level

Secondary School

Location

Shrewsbury

Type of Contract

Temporary full-time jobs

Salary indication

£13.00 Per Hour

Published at

26-05-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English