Apprentice Specialist

Job description

Main activities and tasks

Manage the process of assessing new applicant's accreditation or re-accreditation, enabling them to access telecommunications sites

Manage the data and records of new and existing telecommunications engineers and users

Issue access cards and provide access to vetting services for certain staff required to access higher security locations

Issue temporary loan of keys for certain staff required to access higher security locations/sites

Management of data within the Access & Accreditation Portal

Receive and process calls and tickets associated to individual/Companies' accreditation, access cards or site keys

Provide guidance and support to staff on accreditation issues

Support the development and maintenance of the accreditation knowledgebase

Manage the one-off permit process for unaccredited requesters

Adhere to the internal rules and regulations, policies, procedures, and current workflow within the organization/business unit/team.

Perform other tasks within the scope of the role, as requested by the immediate supervisor, within the limits of own professional competence (e.g., reports, analyses, specific projects, etc.)

Role Specification

Assure the necessary support for accessing of telecommunications sites across the UK by ensuring the accreditation of individuals and companies

Required Education & Trainings

High school

Required Experience

Previous Service Desk experience is beneficial

Broad understanding of the Telecommunications industry

Telecommunications Infrastructures providers, specifically Cellnex, and their processes and procedures including, but not limited to, Accreditation, Site Access and Network Operations is beneficial

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Extra information

Status

Open

Education Level

Secondary School

Location

Bracknell

Type of Contract

Full-time jobs

Published at

06-06-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English