Head of Student Financial Services

Job description

Join to apply for the Head of Student Financial Services role at GEDU Global Education .Our Vision: Changing lives through education.

Type of Contract: Permanent (On-Site)

Location: London, Greenford

Seniority level: Executive

Employment type: Full-time

Job function: Finance and Sales, Industries: Education

Responsibilities

Leading the strategic development of tuition fee policies and payment plans

Overseeing student billing, income collection, and debt recovery processes

Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.)

Collaborating across departments to enhance the student journey

Managing a high-performing team with a focus on service excellence

Providing insights and reports to senior leadership and governing bodies

Qualifications

Proven experience in student finance within higher education or a similar environment

Strong knowledge of UK tuition fee structures and funding models

Excellent financial acumen and experience with financial systems and reporting tools. Strong leadership and team management skills.

Exceptional communication skills and stakeholder engagement abilities.

Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals.

Experience in managing debt recovery processes and improving income collection efficiency.

Proficiency in data analysis and income forecasting to support financial planning.

Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance. Ability to work collaboratively across departments and influence senior stakeholders.

Desirable

Experience in private higher education

Professional Finance Qualifications (e.g., ACCA, CIMA)

Impact

Drive accurate income forecasting and reporting

Improve billing efficiency and debt recovery outcomes

Enhance student satisfaction through clear, responsive fee management

Support institutional financial health and strategic planning

Benefits

25 days annual leave, plus 8 public holidays

1-day extra leave per year of service, up to a maximum of 5 days

Workplace pension scheme

Tuition reimbursement for career development courses

Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more

Perks@Work discounts platform, wellbeing centre and much more

Reward and recognition programme

£500 award employee referral scheme

Discretionary annual performance bonus

"One of my proudest achievements at GBS is being part of the Admissions department's growth and improvement. Over the past three years, I've seen the team expand from 30 to 90 employees. Being involved in shaping processes and ensuring admissions are robust and high-quality has been incredibly rewarding. It's exciting to see how much we've accomplished as a team and how far we've come." — Barbara Vargas (Professional Services Employee).

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English