Complex Care Support Workers

Job description

Sycamore Care is a CQC-registered care provider dedicated to supporting families, professionals, and care services across Essex and Suffolk. We specialise in offering services such as domiciliary care, respite support, dementia care, hospital discharge services, and staffing solutions for care providers. Our mission is to empower individuals to live safely and independently in the comfort of their own homes or supported environments with dignity. By tailoring every care plan based on individual needs and preferences, we ensure a person-centred and compassionate approach to care.

Role DescriptionThe Complex Care Support Worker is a full-time, on-site role based in the London Area, United Kingdom. Responsibilities include providing person-centred support tailored to the unique needs of individuals, assisting with personal care, administering medication, supporting with mobility and rehabilitation, offering companionship, and ensuring the safety and well-being of clients in their home or supported environment. The role also involves collaborating with families, healthcare professionals, and community partners to deliver the highest standard of care.

You will support individuals requiring enhanced levels of care, including:

1:1, 2:1, 3:1 and 4:1 specialist support packages

Mental health and emotional regulation support

Autism and learning disability support

High-risk and crisis intervention placements

Community and home-based care

Personal care and medication support

Mobility assistance and hoisting

Observation and safeguarding duties

Detailed record keeping and care documentation

You will work alongside experienced care professionals and trained staff teams to deliver safe, structured and dignified support within regulated care environments.

What We're Looking For

Minimum 6 months' care or support experience preferred

Experience in complex care, supported living or mental health settings is desirable

Confidence working within challenging environments

Calm, professional and reliable approach

Good communication and teamwork skills

Drivers preferred but not essential

Flexibility for days, nights and weekend shifts

Right to work in the UK

Specialist Training We Value

Self-Harm and Suicide Awareness

Hoist and Moving Handling

Why Join Sycamore Care?

Competitive rates of pay

Opportunities to progress into senior and specialist roles

Consistent placements for continuity and relationship building

Work that genuinely changes lives

Our teams include professionals with enhanced care, behavioural management and specialist support experience, allowing us to safely support complex care packages within regulated care services.

LocationsIpswich | Colchester | Essex | Suffolk | East of England

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English